PRIVATE REVENUE DEPARTMENT · STUDIO-BRANDED CLIENT SUPPORT
Your studio. More responsibility off your plate.
Give the commercial client journey a defined owner.
OTHEZA handles the agreed inquiries, consultations, reveals, payment conversations and follow-through under your studio’s brand with clear coverage, authority and reporting.
Built around the responsibilities your studio is ready to delegate.
The appointments are only part of the work.
An inquiry needs a response.
A reservation is waiting for payment. A client has a question about her plan. A reveal decision remains open. Your team needs to know what happens next.
Even with help conducting calls, you can still become the person coordinating everything around them.
Private Revenue Department extends support across the agreed commercial journey, giving those responsibilities a clear place to land.
You lead the studio. We take ownership of the work defined in your partnership.
Support beyond the sales appointment.
Assigned inquiry follow-up
Respond to and follow up with assigned inquiries through the agreed channels, guiding suitable clients toward the next step.
Consultations and reservations
Present your approved experience, address questions and complete required booking steps, including authorized pre-session payment-plan setup.
Virtual reveals and artwork sales
Guide image selection, recommend approved products and collections, and complete authorized purchase steps.
Payment communication
Handle agreed payment completion and client communication around approved payment arrangements, escalating exceptions to your studio.
Pipeline coordination
Maintain agreed client statuses, next actions and handoffs so open work is visible and responsibilities are clear.
Account reporting
Provide agreed reporting on appointments, outcomes, attributed collected revenue and outstanding actions.
The proposal identifies which responsibilities are included, along with their channels, coverage and capacity.
Your clients chose your studio.
The communication should reflect the experience you promised.
We learn your offer, products, pricing, language and policies before representing your business.
We establish the approved sender identities and communication channels, along with how OTHEZA introduces its role to clients.
The aim is a prepared, consistent experience from the first assigned conversation to the next agreed handoff.
Your brand guides the experience. Clear responsibilities keep it moving.
Defined coverage. Clear authority.
What we own
Your scope identifies the inquiries, appointments, communication and coordination assigned to OTHEZA.
You know which responsibilities have been delegated and which remain with your team.
When we cover it
We agree on scheduling, time zones, communication channels and response expectations around the capacity your account requires.
Coverage is established before service begins.
What we can approve
We define the offers, payments and arrangements OTHEZA can present or complete.
Discounts, exceptions, refunds and changes outside that authority return to your studio.
Keep ownership of the business you built.
Delegation gives OTHEZA responsibility for agreed work. Your studio retains ownership and control.
Your studio keeps:
- Its brand and client relationships.
- Its photographs and creative direction.
- Its product range, pricing and policies.
- Photography, editing and gallery preparation.
- Artwork ordering, production and fulfillment.
- Decisions outside OTHEZA’s approved authority.
Client payments go through your studio’s approved payment system.
Creative preparation, delivery updates and other non-commercial communication remain with your studio unless expressly included in the partnership.
Your investment.
Implementation from $3,500 USD
Monthly management from $3,500 USD
Your partnership is scoped around the responsibilities, appointment volume, communication coverage and coordination your studio needs.
Separate performance compensation applies to defined OTHEZA-attributed collected revenue.
We review your account and provide a proposal with the full investment, capacity, coverage and division of responsibility before you decide.
Built around how your studio operates.
01
Review the current journey
We examine how inquiries, reservations, consultations, reveals and payment communication are currently handled and where responsibility needs to change.
02
Define the account
We agree on the scope, capacity, communication channels, scheduling, reporting and approval limits.
03
Prepare and test
We review your approved offer, establish access and handoffs, and test the agreed process before live client work begins.
04
Begin and review
Service begins with documented responsibilities. We review outcomes, outstanding work and any changes needed within the partnership.
Before you delegate more.
How is this different from Revenue Desk?
Revenue Desk connects consultation and reveal appointments with agreed follow-through. Private Revenue Department can extend responsibility into assigned inquiry response, broader payment communication, pipeline coordination and account reporting.
Does this cover every client message?
Only the channels and communication responsibilities included in your scope. We establish what OTHEZA handles and where messages should return to your studio.
Is coverage available around the clock?
No. Coverage hours and response expectations are agreed around your account and available capacity.
Will I have a dedicated person?
Your proposal defines the staffing and coverage arrangement. Assigned account responsibility does not automatically mean an exclusive full-time employee.
Do you run advertising or generate leads?
Advertising, organic marketing and lead generation are outside this service. Assigned inquiry response and follow-up can be included.
Can you work in my existing systems?
We review your systems during discovery and implementation. The partnership confirms the access, tools and processes required to deliver the agreed work.
Can you manage existing payment plans?
Agreed payment communication or monitoring can be included. We define the responsibilities, permitted actions and escalation rules before service begins.
Do you handle refunds or disputes?
We document and escalate these according to your approved process. Any authority to issue refunds or take specific actions must be expressly agreed.
Who handles photography and fulfillment?
Your studio. Photography, editing, production, artwork ordering and delivery remain with your business.
Is this only for studios above a certain revenue level?
Fit depends on the work, volume, complexity and capacity required. Revenue alone does not determine the appropriate service.
Do you guarantee revenue growth?
No. We commit to the agreed work, document results and review the partnership using those results.
What could you lead if less depended on you?
Your studio needs someone to stay with the conversations, commitments and next steps.
That person does not always have to be you.
Tell us what you’re carrying and what you’re ready to hand over.
We’ll define the support your studio needs.
Consultation, reveal and client-conversion services for portrait and boudoir studios.
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